Terms and Conditions

General terms and conditions

 

Payment

Ready to wear

Payment in full

Made to order

25% non-refundable deposit payable at the time of placing the order.

25% second payment payable at the first fitting.

Balance payable at collection or before delivery

Alterations

Alterations will be charged at the going rate.

50% non-refundable deposit payable at the time of pinning.

Pricing

Made to order

Prices are for sizes from 8 to 18. We reserve the right to charge extra for any size we agree to make outside this range

Sale items

Sale items are sold “as seen” and are non-returnable and non-refundable.

Return Policy

Ready to wear purchases are returnable but non-refundable. We will issue a credit note or exchange the item for something of the same value.

Made to order purchases are non-returnable and non-refundable. At our discretion we will accept a return and will issue a credit note. For example we will accept a return if the item is a standard size and can be re-sold.